Contact Information

Resource Type of Information Contact

Nokia Benefits Resource Center

Answers to your health and welfare, 401(k) and pension questions. For example:

Health and welfare

  • Take care of a unique health and welfare benefits issue
  • Resolve an issue that you have not been able to solve on your own
  • Notify Nokia if you or your eligible dependent(s) are or will become Medicare-eligible due to a disability

401(k)

  • Manage your 401(k), including making transactions

Pension

  • Get pension information and request transactions
  • 1-888-232-4111
  • 1-212-444-0994
    (if calling from outside of the United States, Puerto Rico or Canada)

Representatives are available from 9:00 a.m. to 5:00 p.m., Eastern Time (ET), Monday through Friday

Your Benefits ResourcesTM (YBR) Website

Information on your health and welfare, 401(k) and pension benefits. For example:

Health and welfare

  • View your current health and welfare benefits coverage
  • Make enrollment decisions

401(k)

  • View your current 401(k) balance and change contributions
  • Make fund transfer and investment election changes

Pension

  • If you are eligible for a pension benefit:
    • View your pension information
    • Project your pension income
    • Start your pension
    • Make beneficiary designations and changes (if applicable)

General

  • Request a new User ID and password or change your existing User ID and password
  • Learn more about your Nokia benefits
  • Review, add or change your dependent or beneficiary information on file (if applicable)
  • Understand how a Life Event may affect your benefits

https://digital.alight.com/nokia

Aetna Dental Coverage

Resource Type of Information Contact

Aetna Dental

  • Understand how your dental coverage works
  • Find network dentists
  • Access claims information
  • www.aetna.com
  • Traditional option:
    1-800-220-5470
  • DMO option: 1-800-220-5479

Employee Assistance Program

Resource Type of Information Contact

Employee Assistance Program (EAP)

Get free, confidential assistance with life issues

Magellan
1-800-327-7348
www.MagellanAscend.com

Health Maintenance Organizations (HMOs)

Resource Type of Information Contact

Your HMO Carrier

  • Understand how your HMO coverage works
  • Access claims information

Contact information is available:

  • On the back of your ID card, if you are currently enrolled in an HMO;
  • By visiting the YBR website at https://digital.alight.com/nokia; or
  • By calling the Nokia Benefits Resource Center at 1-888-232-4111.

CVS Caremark Prescription Drug Coverage

(does not apply to HMO prescription drug coverage)

Resource Type of Information Contact

CVS Caremark

  • Understand how your prescription drug coverage works
  • Prescription coverage and pricing information, including comparisons for brand-name and generic medications received through mail order and retail
  • Access claims information
  • Find an in-network pharmacy

CVS Caremark Mail Service Pharmacy

Order and refill maintenance medications from the CVS Caremark mail order service for savings opportunities

CVS Specialty

  • Refill prescriptions and check order status
  • Pick up prescriptions or have them shipped to you
  • Talk to a pharmacist and nurse specially trained in your condition
  • Access injection training, home infusion and other services

MetLife

Resource Type of Information Contact

MetLife Life Insurance

  • Understand how your life insurance coverage works
  • Request conversion
  • Request or update beneficiary forms

1-888-201-4612

MetLife Long-Term Care Insurance (LTCI)

  • Understand how your LTCI coverage works
  • Note: Plan closed to new entrants

1-800-984-8651

UnitedHealthcare

Resource Type of Information Contact

General Information About Your Coverage and Dedicated Customer Care (Member Services)

  • Understand how your UnitedHealthcare medical coverage works
  • Find network physicians, specialists and facilities in your community
  • Compare average treatment costs and hospitals in your area for medical procedures you may be considering
  • Manage your healthcare choices and costs through a Plan Comparison Calculator
  • Access claims information
  • Speak with an experienced customer care representative who understands your plan and can answer questions quickly
  • www.myuhc.com
  • POS: 1-800-577-8539
  • Traditional Indemnity: 1-800-577-8567

UnitedHealthcare Behavioral Health

  • Understand how your mental health and chemical dependency coverage works
  • Access claims information

UnitedHealthcare Live Nurse Assistance

  • Speak with a registered nurse at any time
  • Get information about health and welfare topics
  • Participate in a live online nurse chat
  • Both English- and Spanish-speaking registered nurses are available
  • www.myuhc.com
  • Call the phone number on the back of your medical ID card
    (24 hours a day, seven days a week)

UnitedHealthcare Cancer Resource Services (CRS)

  • Get information regarding a cancer diagnosis and treatment
  • Find cancer centers or physicians

Maternity Program

  • Education and support for women through all stages of pregnancy and delivery
  • Information on how to download the Healthy Pregnancy mobile app

Congenital Heart Disease Program (CHD)

  • Clinical consultants can provide information to assist parents, family members, case managers and physicians in making decisions about congenital heart disease
www.myoptumhealthcomplexmedical.com
(click on the “Congenital Heart Disease” link or call the phone number on the back of your medical ID card)

Transplant Resource Services (TRS)

  • Services and access to medical professionals renowned for providing quality treatment in solid organ or blood/marrow transplants
www.myoptumhealthcomplexmedical.com
(click on the "Transplantation" link or call the phone number on the back of your medical ID card)