Contact Information

Resource Type of Information Contact

Nokia Benefits Resource Center

Answers to your health and welfare, 401(k) and pension questions. For example:

Health and welfare

  • Take care of a unique health and welfare benefits issue
  • Resolve an issue that you have not been able to solve on your own first
  • Notify Nokia if you or your eligible dependent(s) are or will become Medicare-eligible due to a disability

401(k)

  • Get 401(k) information and request transactions

Pension

  • Get pension information and request transactions
  • 1-888-232-4111 (TTY 711)
  • 1-212-444-0994
    (if calling from outside of the United States, Puerto Rico or Canada)

Representatives are available from 9:00 a.m. to 5:00 p.m., Eastern Time (ET), Monday through Friday

Centers for Medicare & Medicaid Services (CMS)

Information about Medicare

Your Benefits ResourcesTM (YBR) Website

Information on your health and welfare, 401(k) and pension benefits. For example:

Health and welfare

  • View your current health and welfare benefits coverage
  • Make enrollment decisions

401(k)

  • View your current 401(k) balance

Pension

  • If you are receiving a pension benefit:
    • View your pension payment confirmations and history
    • View your future pension payments
    • View and print tax forms
    • Change or model your federal and state withholding
    • Change where to receive your pension payment
    • Change your personal information such as your permanent address, phone number and email address
    • Request a new User ID and password or change your existing User ID and password
    • Send questions to a customer service representative
  • If you are eligible for a pension benefit:
    • View your pension information
    • Project your pension income
    • Start your pension
    • Make beneficiary designations and changes (if applicable)
    • Request a new User ID and password or change your existing User ID and password

General

  • Learn more about your Nokia benefits
  • Review, add or change your dependent or beneficiary information on file (if applicable)
  • Understand how a Life Event may affect your benefits

digital.alight.com/nokia

You can also access the YBR website via the Alight Mobile app. To download the app on your mobile device:

Once you have downloaded the app:

  • Open the app, search for “Nokia,” and tap the name.
  • Enter your YBR user ID and password and tap “Sign in” to log on.

Aetna Dental Coverage

Resource Type of Information Contact

Aetna Dental

  • Understand how your dental coverage works
  • Access claims information
Traditional option

CVS Caremark Prescription Drug Coverage

Resource Type of Information Contact

CVS Caremark

  • Understand how your prescription drug coverage works
  • Prescription coverage and pricing information, including comparisons for brand-name and generic medications received through mail order and retail
  • Access claims information
  • Find an in-network pharmacy
  • Caremark.com
  • 1-800-240-9623 (24 hours a day, seven days a week)

CVS Caremark Mail Service Pharmacy

  • Find lower-cost options for the medications you currently take on an ongoing basis

CVS Specialty

  • Refill prescriptions and check order status
  • Pick up prescriptions or have them shipped to you
  • Talk to a pharmacist and nurse specially trained in your condition
  • Access injection training, home infusion and other services
  • CVSspecialty.com
  • 1-800-237-2767 (8:30 a.m. to 8:30 p.m., ET, Monday through Friday)

PrudentRx Copay Program

  • Talk with a PrudentRx Advocate for information about the program and to complete your enrollment
  • Order and refill prescriptions for covered specialty medications and specialty limited distribution drugs at no cost to you
  • Check order status
  • Pick up prescriptions or have them shipped to you

MetLife

Resource Type of Information Contact

MetLife Life Insurance

  • Understand how your life insurance coverage works
  • Request conversion
  • Request or update beneficiary forms

MetLife Long-Term Care Insurance (LTCI)

  • Understand how your LTCI coverage works
  • Note: Plan closed to new entrants

1-800-984-8651

Other Benefits

Resource Type of Information Contact

Added Benefits

  • For identity theft protection services, auto and home insurance and pet insurance enrollment and questions, and for Vision Discount Program questions

UnitedHealthcare

Resource Type of Information Contact

UnitedHealthcare Member Services

General information about your coverage and dedicated Customer Care (Member Services)

  • Understand how your UnitedHealthcare medical coverage works
  • Find network physicians, specialists and facilities in your community
  • Compare average treatment costs and hospitals in your area for medical procedures you may be considering
  • Manage your healthcare choices and costs through a Plan Comparison Calculator
  • Access claims information
  • Speak with an experienced Customer Care representative who understands your plan option and can answer questions quickly
  • For the Group Medicare Advantage (PPO): Learn about the additional resources and services designed to support your health and wellbeing that are available through your plan

Group Medicare Advantage (PPO):
retiree.uhc.com/nokia
1-888-980-8117 (TTY 711)

  • During Medicare annual open enrollment (October 15 – December 7): 8:00 a.m. to 8:00 p.m., local time, seven days a week
  • Outside of Medicare annual open enrollment: 8:00 a.m. to 8:00 p.m., local time, Monday through Friday

POS: 1-800-577-8539

TI: 1-800-577-8567

Representatives are available 7:00 a.m. – 10:00 p.m., Central Time (CT), Monday through Friday, excluding holidays

Self-service available 24 hours a day, 7 days a week, to check on claim receipt or eligibility, or to request a provider listing

www.myuhc.com

UnitedHealthcare Mental Health and Chemical Dependency (POS and TI options)

  • Understand how your mental health and chemical dependency coverage works
  • Access claims information

UnitedHealthcare Live Nurse Assistance (POS and TI options)

  • Speak with a registered nurse at any time
  • Get information about health and welfare topics
  • Participate in a live online nurse chat
  • Both English- and Spanish-speaking registered nurses are available
  • www.myuhc.com
  • Call the phone number on the back of your medical ID card
  • (24 hours a day, seven days a week)

UnitedHealthcare Cancer Resource Services (CRS) (POS and TI options)

  • Get information regarding a cancer diagnosis and treatment
  • Find cancer centers or physicians

Congenital Heart Disease Program (CHD) (POS and TI options)

  • Clinical consultants can provide information to assist parents, family members, case managers and physicians in making decisions about congenital heart disease

www.myoptumhealthcomplexmedical.com
(click on the “Congenital Heart Disease” link or call the phone number on the back of your medical ID card)

Transplant Resource Services (TRS) (POS and TI options)

  • Services and access to medical professionals renowned for providing quality treatment in solid organ or blood/marrow transplants

www.myoptumhealthcomplexmedical.com
(click on the "Transplantation" link or call the phone number on the back of your medical ID card)